Order by midnight for free next working day delivery. Before setting up mobile broadband on your computer, check that it meets these minimum system requirements.
Unfortunately Windows isn't supported, so you'll need to upgrade to one of the operating systems shown below:. The first time you insert the modem, the Connection Manager should launch automatically. If you're a Mac user won't need the Connection Manager.
To install the USB modem on a Mac, just insert it and follow the instructions. If nothing happens when you plug in the USB modem, double click the temporary drive icon on your desktop to show the installation software. If you're using the Novatel D modem and have a flashing red light, or one of our Huawei modems and see a double green flashing light that keeps flashing for more than 30 seconds, you may have a sim card or coverage issue.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Thanks for the reply. I have already tried with windows compatibility but the issue remain the same. Once i am going for installation nothing is happening and after some time a pop up is coming asking is this program installed properly. I tried all the trouble shooting but the problem remain the same. At times if the application software is installed multiple times you might encounter this problem, Please check and remove all the traces of the program and then try to install the application.
However i can see a service DataCard referring to a location in program file but the folder itself is not there. Deleted the DataCard service with sc. Details required : characters remaining Cancel Submit. Note : As I was not able to uninstall the data card I refreshed the windows and reinstalled it with compatibility of Windows 7.
Changed the compatibility of installed program file also and started using it for the first time. After that I restarted the computer and insert the dongle and again its started asking for installation.
I check in device manger the modem was not loaded. Restarted the computer with dongle attached this time and once it reboot I can see that driver is present in device manager and I was able connect. So for temporary solution once starting the computer the dongle is attached then modem is getting detected otherwise not. After looking at this 3g dongle specifications it is cleat it is compatible for Windows 7 and earlier operating systems.
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Search related threads. Remove From My Forums. Answered by:. Archived Forums. Sign in to vote. Is there something missing that is preventing my laptop from 'seeing' it? Monday, May 17, AM. Hi, I would like to confirm the model of your Dongle. Then, go through the following steps: 1.
Tuesday, May 18, AM. Anonymous Not applicable. Since there appears to be no official acknowledgment from O2 about the issues with connection manager and Windows 7, I thought I'd add my voice to the others on this forum with the same problem.
After upgrading from Vista and installing the updated Windows 7 connection manager, the dongle now only functions as a USB flash drive. While the device itself is working blue light flashing as usual , connection manager behaves as though it's disconnected "No networks available". I've tried everything including the manual fix suggested by pkiddie removing the driver in device manager and running DriverSetup.
This problem comes a mere 6 weeks after being hit by the "" bug that caused connection manager to crash unless the system clock was set back to Once again, I have a dongle that no longer works. With 3 providing a similarly-priced mobile broadband package on a rolling 1 month contract and a 5GB monthly limit, I see no reason to stay with O2.
Their service quality has been patchy, the software buggy and their competitors offer a more attractive package. Unless something is done quickly, I'm jumping ship. Message 1 of 8. All forum topics Previous Topic Next Topic. Message 2 of 8. Thanks, but that update is for the connection manager software.
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