Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Any additional feedback? Submit feedback. Go to Store. If you need additional help reactivating Windows on your device, contact customer support. When installing Windows 10, the digital license associates itself with your device's hardware.
Then, use the following info to help you successfully prepare for a hardware change and reactivate Windows In Windows 10 version or later , it is essential that you link your Microsoft account with the Windows 10 digital license on your device. Make sure that the edition, Windows 10 Home or Windows 10 Pro, is the same before and after your hardware change. For more info, see Create a local user or administrator account in Windows If Windows 10 wasn't pre-installed on your device when purchased and you used a product key to upgrade to Windows 10, then you'll need that same product key after the hardware change.
If you installed a retail copy of Windows 10 on your device using a Windows 10 product key and then made hardware changes, follow this same process using your Windows 10 product key. If you don't have a product key or digital license, you can purchase a Windows 10 digital license after installation finishes.
Then select Go to Store to go to the Microsoft Store app where you can purchase a Windows 10 digital license. Windows 10 More Prepare your Windows 11 device for a hardware change First, follow these steps to find out if Windows 11 is already activated. Open Activation settings If you're not activated, complete the activation process with the steps you see on the Activation page.
Once you've confirmed that Windows 11 is activated, follow these steps:. Link your Windows 11 digital license to your Microsoft account. Open Activation settings Activation status Description Windows is activated with a digital license This means that your Microsoft account is not linked to your digital license. Follow instructions for Add an account. Windows is activated with a digital license linked to your Microsoft account This means that your Microsoft account is already linked to your digital license.
No further action is required. You are ready to use the activation troubleshooter. If your Microsoft account is not linked to your digital license, follow these steps to Add an account : Sign in as an administrator to add your Microsoft account. Go to Your info in Settings Confirm that the administrator account is also your Microsoft account by checking to see if an email address is displayed above Administrator. How to prepare for service.
How to get service. How to set up after service. Microsoft License Terms. Product safety warnings and instructions. Surface regulatory information. Try one month free.
Stay a step ahead with Microsoft What does my warranty cover? Check warranty status To check the warranty status for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us. Sign in to get service To get support for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us. Before you get service for your Surface Get service for your out-of-warranty or damaged Surface See your options if your Surface device is out of warranty, damaged, or has a cracked screen.
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